Wanna work in a BPO? Take this test first

Glad to hear that finally government officials and NASCOM has started working towards saving Indian call centre (BPO) industry reputation. As I stated earlier in my post [Indian Call Centre:Boom or Doom:Concern Over Showing Cracks] that if we really want to safe this industry we at least need these three things;

* We need strict regulation for BPO employees.

* We need standard employment procedure for all BPO employees.

* We need strict rules for any cyber crimes.

I am very happy to read this news today in Times of India that Government and NASCOM are acting towards implementing proper procedure and strict laws to stop cyber crimes. Last week only Government announced strict regulation and punishment for any data theft, changes in IT Act 2000 to safeguard this industry and today NASCOM announced a capability assessment programme for potential employees for BPO industry. I hope some more concrete steps will come in force in future, like more training to our Police so that cyber crimes can be reduced, some more and strict security checks for potential employees who wants to join BPO especially who wants to join any financial BPO.

NEW DELHI: The Nasscom Assessment of Competence – a capability assessment programme for potential employees in the BPO industry, is all set for nationwide rollout from November this year.

The IT trade body, Nasscom expects that over a lakh young job aspirants will appear for NAC in the first year of its national rollout, Nasscom President Kiran Karnik said.

 

About eight states – Rajasthan, Gujarat, Chandigarh, Maharashtra, West Bengal, Kerala, Bihar and Sikkim are expected to launch NAC by the end of November.

The NAC is aimed at addressing the talent shortage faced by the industry, he said. “The aim is to create a continuous pipeline of talent by ‘transforming’ workforce into an ‘employable’ workforce”.

The pilot project for NAC was completed in June this year and about 6,000 candidates took the test in the select states, Karnik said.

According to NASSCOM, only 25 per cent of technical graduates and 10-15 per cent of college students are suitable for employment in the IT and BPO industry.

technorati tags: BPO, CallCentre, Outsourcing, India, IndiaBusiness, News, IndiaHappening

Welcome to Spain in the era of cultural nervousness.

So you can’t even celebrate a festival because of fear of offending some particular segment of society? Spain hold annual festivals to commemorate the “Reconquista,” the reconquest of Spain by Christians from the Moors, which was completed in 1492 after more than 700 years of Muslim rule in much of the country. I don’t understand how the hell people think that it may upset Muslim’s? Did they ever ask Muslim’s? Till last year did Muslim’s created any problem in celebration? I had never heard of it. So why government thinks that it will upset this year? If government and some people are nervous or scared from few radicals then its shame. You can’t bow your head’s in front of few radical’s terrorist.

 

Christian soldiers take a beating over battle with Moors

CHRISTIAN and Muslim armies clash in Spain today in a titanic battle for control of the Costa Blanca, just miles from the tourist towers of Benidorm.

After a spectacular Moorish landing on the beaches the Christians will emerge victorious, as they did in Calpe in 1240. But there will be no crowing, and the end of the “battle” will be accompanied by speeches about civilisations living together in harmony.

Welcome to Spain in the era of cultural nervousness.

Throughout the country towns and villages are toning down traditional fiestas of “Moors and Christians” to avoid offending Muslims.

The fiestas — some dating back hundreds of years — celebrate the final “reconquest” of Spain by Christian armies from the Moors in 1492 after 781 years of Muslim rule. Villagers divide into rival “armies” of Moors and Christians to re-enact the conquest of their towns. But rows in Denmark and Germany over the depiction of the Prophet Muhammad, and the Madrid train bombings in March 2004, have caused Spanish towns to think again. Several have stopped parading giant effigies of Muhammad.

“If the fiestas culminated in the burning or blowing up of a figure, that bit has been suppressed, out of fear, out of respect, out of everything,” says Xavi Pascual, the organiser of the fiesta in the Valencian town of Bocairent. “But the important thing is that the structure has not been modified.”

 

 

technorati tags: Spain, Europe, EU, News, Festival, Culture, Islam, Christian