Law Firms Are Starting to Adopt Outsourcing

Clifford Chance, one of the largest law firms in the world with 29 offices in 20 countries, has decided to join the outsourcing bandwagon. Clifford Chance is going to outsource big chunks of its administrative functions like accounting and technological support operation in Delhi (India) by next spring with a goal of saving up to $18 million a year.

So now many Indian outsourcing firms can take big breath of relief that even after recent UK channel 4 documentary about Data Theft in Indian call centers many organizations still keeping faith in Indian data security. I am sure that this move by biggest law firm will start a new wave of Law Outsourcings. Let see who will be next after Clifford Chance?

For years, outsourcing has been a dirty word inside the world of white-shoe law firms.

While certain law firms hired companies to handle travel or records storage, most drew the line at sending client billing or confidential documents out of their offices, let alone out of the country. A number of large law firms, though, are starting to tiptoe onto far-flung shores.

 

The latest is Clifford Chance, one of the largest law firms in the world with 29 offices in 20 countries, which will announce plans today to consolidate and move big chunks of its administrative functions like accounting and technological support to an operation in Delhi, India, by next spring.

The shift to India could eventually result in up to $18 million a year in savings, the law firm estimates.

While corporate America has embraced sending clerical, customer and technical support functions overseas, law firms have been much more reluctant to do so. Their chief concern is that confidential client documents or information could be leaked, stolen or simply lost.

technorati tags: Outsourcing, India, News, KPO, BPO, USA, IndiaBusiness

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