Finally India got full time foreign minister

Finally India got full time foreign minister. Foreign ministry post has been lying vacant since November. Mukherjee is one of the most respectable politicians in India. He is not new to this ministry having held same position in 1995-1996. In my opinion he is a good choice, and I hope he will tackle new challenges (Indo-US civilian Nuke deal), (Indo-Pak relation) (India’s stand on Kasmir Issue) in more diplomatic way and in best interest of India.

NEW DELHI: Pranab Mukherjee is India’s new Foreign Minister while A.K. Antony replaces him as Defence Minister. These changes were announced after a minor shuffle of Prime Minister Manmohan Singh’s ministerial council on Tuesday.

Mukherjee, who held the Defence portfolio since the United Progressive Alliance (UPA) government was formed on May 22, 2004, has been given charge of the External Affairs Ministry that has been lying vacant since November.



India’s new foreign minister, Pranab Mukherjee, attends a conference in New Delhi. Mukherjee is frequently described by party colleagues as “Mister Reliable” — a safe pair of hands returning to the post for a second time.(AFP/Raveendran ) 
Antony – along with Jay Prakash Narayan Yadav of the Rashtriya Janata Dal (RJD) and M.H. Gowda Ambareesh of Congress – were administered the oath of office and secrecy at a business-like ceremony in the Ashoka Hall of Rashtrapati Bhavan here by President A.P.J. Abdul Kalam.

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London businesses must work more with India, China: report

Reading this report reminds the famous quote of Lakshmi Mittal

“Always think outside the box and embrace opportunities that appear, wherever they might be.”

LONDON (AFP) – London’s financial district must work to develop better business relationships with both China and India or it risks losing out to competing cities and countries, a new report has warned.Written by SAMI Consulting and Oxford Analytica, the report recommended Tuesday that financial services companies in London be more active in building their contacts with Indian and Chinese businesses, noting there are opportunities in India for project financing, and in China for savings vehicles for the country’s ageing population.

The report, which was released by the City of London, the local district council within which the capital’s financial centre resides, said that while London “already has a huge advantage with the Indian and Chinese diaspora … this does not yet appear to be fully recognised.”

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Data theft is a growing problem, admits British official

As I mentioned in my earlier post that data theft is a global problem and it’s not just the problem with Indian call Centre. So this report [Data theft is a growing problem, admits British official] does bring some relief to me and also to Indian BPO. This sort of fraud and identity theft can happen anywhere and in fact it has happened more in US and UK, then in Indian call centre.

There is nothing wrong with offshore or outsourcing its problem with greed people working with BPO companies. Companies put everything, proper infrastructure, security checks and last but not least the trust in their valuable employees. If employees broke this trust then sure companies well whole industry especially call centre industry are at risk.

When channel 4 aired the documentary about Indian call centre, the unfolding story of theft of privacy data, I watched this program with mixture of feelings, Alarmed and Frustration. Alarmed because these sort of incidents are damaging our BPO industry reputation and Frustration because this sort of theft and security breach matter most when its happens in India then anywhere else in world, reason because many employee’s organization in ( UK and US ) and even people are against of off shoring their private details to other country.

It’s good to see that few officials are admitting that data theft is a global problem and it can happen anywhere around world. reported

“Information Commissioner’s Office (U.K.).

There is a rising trend in data theft incidents across the globe. In fact, there have been some high profile cases of data-theft in the U.K. itself. Agrees Evans. “Data theft generally is a growing problem in the United Kingdom. As set out in our report “What Price Privacy?” (footnote page 12) our office received 109 section 55 Data Protection Act complaint cases (which include alleged ‘data theft’ offences) between April 2005 and January 2006,” he says.

According to the KPMG Forensic’s Fraud Barometer, there has been more fraud (£653m) in the first six months of 2006 than in the whole of the most recent years.”

Indian BPO industry, Government and NASCOM has learned the lesson from this documentary and acted very quickly to safeguard the reputation of this booming industry, which of course make me happy. Hopefully in future some media groups will show the better side of Indian Call Centre.


Read full report: Data theft is a growing problem, admits British official


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