HSBC ramps up Indian outsourcing presence


Good news for Indian outsourcing industries, who has been facing uphill task in conveying financial companies about outsourcing benefits to India after UK channel 4 airs report about data theft from Indian call centers.

http://www.silicon.com reported that HSBC is planning to expanding its offshore outsourcing operations in India with a new BPO facility in Kolkata and a software development centre in Hyderabad.

HSBC is expanding its offshore outsourcing operations in India with a new BPO facility in Kolkata (formerly known as Calcutta) and a software development centre in Hyderabad.

HSBC already has one wholly owned BPO subsidiary – HSBC Electronic Data Centre – in Kolkata, which has 2,000 employees working on back-office operations, and is now planning to set up another centre in the same city.

HSBC’s general manager and country head for India, Naina Lal Kidwai, said the second BPO facility in Kolkata will employ another 2,000 staff, according to reports in India.

 

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3 Comments

  1. This is great news.

  2. hmm.. fraud is everywhere….
    people forget.. and companies see more advantages.. so continue

  3. @Apun

    It is great news outsourcing was inevitable and here to stay no matter what.

    @Vin

    Companies do what they think is best for business India or China…But good news for Indians..


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